The eShop V & P reserves the right to modify the characteristics of lists at any time, this is not in dispute.
The above prices are stated in Euro, VAT included. To calculate the price of intermediate measures will be considered valid immediately following measure in prices tables
Quotations and orders
For info on sizes and colors not in the catalog, customizations and workarounds, fill in the request form. At the online order confirmation will be assigned a unique order number which will be sent to the customer via email.
The measures of choiced Blinds indicated in the order are intended as finished sizes or space for production. When are the measures taken must always be specified first the width and then the height of the space. In the same way the measures mast be also included in the required fields for the quotation or the purchase of the product, this is an important step for the production, the company it is clear from all liability for incorrect communication of the measures communicated incorrectly and therefore no refunds for products that are already finished or in shipping for this event.
From the acknowledgment of the payment, the order will be put into production and shipped within 5-7 business days.
Standard cardboard boxes or tubes.
The actual delivery of the goods takes place as quickly as possible
- Within 24/48 hours in Italy
- Within 48/72 hours in Europe
Changes and cancellation order
No amendments or cancellations of orders, if supply and / or processes are already in the process of production. However, in case of interruption of the working phase, the company will assess the damage that will be charged to the customer.
Payments accepted are bank transfer, credit card through the PayPal system. The additional costs for such services shall be borne by the customer. Any delay in payment will result in immediate suspension of the orders.
In the case of recognition of defective material, warranty is extended only to the return of the material The warranty is void in the following cases:
- Installation by non-specialized personnel
- Improper installation by the customer or a third parties
- Changes to electrical or mechanical parts
- Tampering with electrical connections and incorrect or otherwise not in accordance with our instructions
Right of withdrawal
In accordance with Article 5 of the Decree No.185/99 the consumer may not exercise the right of withdrawal provided for in paragraphs 1 and 2 in the cases of contracts for the supply of goods made to specifications or clearly personalized.
We can not guarantee the absolute homogeneity of color profiles, fabrics and other components also for products of the same provision being normal to have variations in shading. This can not be disputed by the customer.
Returns and complaints
Claims must be submitted in writing within 8 days of receipt of goods. In any case, any claims for damaged packages or tampered with, for the difference of the number, must be reported immediately to the delivery and signing with the clause "subject to" the borderau that will be forwarded immediately to the offices of the Company Seller. This procedure is a necessary condition for the start of practice on the replacement. Any returns will be accepted only with the written permission of the Company Seller. Faults and malfunctions of the materials will result in the replacement of defective goods or parts thereof, but in no case will the termination of the contract or reduction of the price or any damages. Charges and expenses of any kind are excluded and will not be charged.
You can follow the shipment by courier's website, the number of the shipment will care for our courier notify the customer via email the day on which the order will be processed.
Any dispute will be settled by the Court of the seller.
Acceptance of the general conditions of sale
The customer who places an order to the Company Seller acknowledge that you have read carefully these terms and conditions of sale and hereby expressly accept and specifically, within the meaning of art. 1341 and 1342, all of the above conditions.
Privacy and Security
Buying online is easy and secure just because we guarantee the protection of your payment and personal information in full respect of privacy under the law, with us your details are shielded, so safe, you should not send us via email the details of your credit card . For payments by credit card we rely on technology to PayPal, the world's leading, which allows transactions without cost and high level of security. the verification system will automatically directly from the server without the intervention of any operator.Pursuant to Article 13 of the Legislative Decree no. n. 196/2003 (formerly article 10 law 675/1996) we inform you that the personal data you provide as part of this report commercial type will be used for internal use only for purposes related to the management of the reports referred to above and that these data are necessary for the conclusion of the sale. At any time you can exercise your rights towards the data controller, in accordance with art. 7 of the Privacy Code (formerly Art. 13 of Law no. 675/1996), reproduced below. The holder of the treatment is the V & P eShop.By completing the order form to digital, the Customer declares to have taken note of this information and expresses its consent to the disclosure of personal data and the processing thereof, for the purposes and by the persons mentioned in the same, knowing that with the lack of consensus and in case of inaccuracy of the information provided the order can not be executed.
Right of access to personal data and other rights
You have the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form.
You have the right to obtain the indication:
the origin of personal data;
the purposes and methods of treatment;
the logic applied in case of treatment with the aid of electronic instruments;
the identity of the owner, manager and the representative appointed under article 5, paragraph 2;
the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
The interested party has the right to:
updating, correction or, when interested, integration of data;
the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, except where this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right.
The interested party has the right to object, in whole or in part:
for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of collection;
to the processing of personal data concerning him purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication.